Privacy Policy

1. General Information

This privacy policy explains how your personal data is collected, used and protected when you visit The Plaza Hotel Edirne website (theplazahoteledirne.com) and use our services.

2. Information Collected

Automatically collected information:

• IP address and browser information
• Pages visited and links clicked
• Date, time and duration of visit
• Device type and operating system
• Referring website (referrer)

Information provided by you:

• Name, email, message sent via the contact form
• Information entered during reservation processes
• Messages sent via WhatsApp

3. Purposes of Use

• Providing and improving our services
• Responding to your communication requests
• Managing reservation processes
• Analyzing website performance and improving user experience
• Fulfilling legal obligations

4. Third-Party Services

The following third-party services are used on our website:

• Google Analytics: Website traffic analysis
• Google Maps: Location information and reviews display
• Facebook Pixel: Advertising performance measurement
• Hotjar: User behavior analysis

These services have their own privacy policies.

5. Data Security

We use SSL encryption, firewalls and access control mechanisms to ensure the security of your personal data. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Data Retention Period

Your personal data is retained for the duration required by the processing purposes and within the scope of legal retention obligations. After the expiration of legal periods, your data is securely deleted or anonymized.

7. Contact

For questions about our privacy policy, you can contact us:

• E-posta: info@theplazahoteledirne.com
• Adres: İstasyon mah. Armoni sok. No:1/1 Edirne/Merkez
• Telefon: +90 284 502 05 00